IBM i Support & Maintenance
Safeguard & De-risk Your Business with Robust and Reliable IBM i Support
Derisk your enterprise and prevent a single point of failure for your core systems by deploying our team of IBM i/iSeries/AS400 application support specialists.
Flexible Support
Tailored IBM i support to provide business continuity
Ensure your systems are resilient by using our specialists to support and maintain your IBM i applications for as long as they are needed.
With one of the largest teams of IBM i specialists in the UK, our flexible and tailored service offers everything from helpdesk cover, SLA-backed support, complete turn-key solutions or ad-hoc application maintenance.
Long-Lasting Support
Strengthen your support model with long-term IBM i expertise
Depend on day-to-day IBM i application support from a consistent team of technical specialists.
We’ll deliver support for as long as you need, answering queries and resolving issues without the risk of losing IBM i skills.
Application Maintenance
Proactive IBM i maintenance to minimise issues
Keep your applications up-to-date and secure with ongoing application maintenance.
We’ll address potential issues before they arise to minimise support tickets, along with proactive monitoring and management of your applications.
SLA-Backed Support
Guarantee fast problem resolution with 24/7 support
Avoid downtime and service interruptions with on-call support that fixes urgent issues promptly.
We can provide SLA-backed support to guarantee response times and 24/7 support for business-critical systems.
Knowledge Transfer
Seamless onboarding for support and maintenance
Enjoy peace of mind when you hand over support for your IBM i applications.
We’ll build a detailed understanding of your IBM i environment and create support documentation even if your applications are customised.
Why Proximity?
A team of IBM i specialists you can rely on
Industry experience
Global manufacturing, logistics, warehousing, retail and financial services companies trust us with their core systems
Technical IBM i expertise
Access a team of 40 technical specialists with skills in RPG, COBOL, PHP and Java, as well as cloud solutions.
Stable, long-term support
100% UK-based, permanent staff. We refresh our team with experienced IBM i developers, graduates and trainees, and we don’t use agencies or contractors.